Words & Banter

You’re Three Digits Away From Help

Underlying image by Chung Sin Lan on iStock


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I knew there was a National Suicide Prevention Hotline, but I had no clue there was going to be a new three-digit 988 emergency call number until you sent me that article about it. Why isn’t it in the mainstream? They need to start promoting it!


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First of all, it is called a “lifeline,” not a “hotline.” And, I know I am being literal, but we need to get over the stigma associated with mental health issues or experiencing an emotional crisis. If someone was drowning, would there be a stigma about throwing them a lifeline? Of course not. It would be expected.


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Good point. And I think they should use celebrities to promote the new “988” number. Especially as more and more celebrities use their fame and public platforms to shed light on mental health issues, it makes “mere mortals” realize they’re not alone. And feel more comfortable admitting their own struggles and, more importantly, seeking help.


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I hope the decision to change the name to Suicide & Crisis Lifeline will let people know there are trained counselors to help them with an assortment of issues, not only suicide.

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Whenever I hear about the increasing number of deaths by suicide, especially by younger people, it breaks my heart. And when I read about mass killings, I can’t help but wonder if they couldn’t have been prevented if we had better mental health care.

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Do not get me on that soapbox. But, this is a step in the right direction. Although, I am concerned whether the crisis centers are prepared for the potential volume of calls. I know there is over $400 million in federal funding to expand the system. However, the technology to automatically forward a 988 call to a nationwide support network is easy; being ready for the influx of calls and range of issues is entirely different.

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No kidding. I bet the current system saw a huge increase during the pandemic, and that was having to use a 10-digit number. But I’ll say they did a good job publicizing that number.

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I know you do not want the numbers, but the current 10-digit number (which still works) received 3.6 million calls, chats, and texts in 2011, and more than 20 million calls on behalf of people calling for themselves or others since it was launched in 2005. But, it is critical to remember those “numbers” represent people, and have a ripple effect.

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Then I can only imagine the impact of this change to 988. It could be huge!

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That is the plan. The transition to a simplified three-digit number is meant to increase access. Similar to 911, but more specifically targeted. And, hopefully, widely used.

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So, what can we do to get the word out?

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Hope people share this post …

P.S. – Want to help? Understanding the issues concerning mental health and suicide is an important way to help people in crisis, and to change the conversations around mental health. So, please take a moment to see how!

Background image by IlijaErceg on iStock

Take a moment and imagine not being able to read this sentence. Now, think about this … if you’re reading this, you’re doing something millions of Americans can’t.


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I’ll admit that I never realized how many people can’t read. It’s something I’ve always taken for granted. That’s until Black and I met someone doing something about it – Jackie Aguilera, now the Project Manager for the Mayor’s Office of Adult Literacy (Houston). Her focus wasn’t only on reading literacy but on “literacies” I’d never heard of, such as financial literacy, health literacy, and digital literacy. But it all starts with the ability to read.


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It is called functional literacy. Obviously, if you are reading this article, you are on the internet. Which has more information than anyone can possibly absorb (and is why news literacy is so critical). Now, imagine if you could not read. All that information … just sitting there. Available to others, but not to you.


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Books are my great escape. Always have been. So, I can’t imagine a life without them.
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Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash
It’s late October, and for most of us, fall is in the air, which is Red’s favorite season. (It might have something to do with all the pumpkin spice products.) Halloween, which has been “marketed” in stores for months, will soon be over. And Election Day, which has been headline news for what seems like forever, is just around the corner. So, why are we linking to an Independence Day column? And one from 2020, no less?


Because now is the time to decide what direction we want to take our country. RED & BLACK … A Time For Independence is about the spirit of independence. And four years later, we feel it’s very sad (and very scary) that our sentiments about our country’s leaders having the strength, courage, and conviction to be independent thinkers are still relevant. Maybe even more than ever before.

Design by Sawyer Pennington, Underlying photo by Jon Tyson on Unsplash


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I have a confession to make, which I’m sure will make you roll your eyes.


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Interesting caveat and probably true.


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Every time we talk with Jackie (Aguilera) from the Mayor’s Office of Adult Literacy and hear what she’s doing in the world of adult education, I feel like I’m back in school and having to take copious notes.


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I am more than happy to send you “homework assignments” as I come across relevant articles and research.
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