Ok, let’s be clear (pun intended) … Communication is critical. Whether in your personal life or in business, not to mention communication skills are transferable between the two (Black even suggested Red hold family “business” meetings). And what better time to work on how we communicate, and maybe even have a new attitude toward vocabulary and “50-cent words” (Red loves those, but terminology scares her!?), than during Effective Communications Month.
Talking isn't the same as communicating. And hearing isn't the same as listening. Think about it.
BANTER BITE BACKSTORY: Being an effective communicator, whether in our personal lives or at work, is a critical skill but one-size-doesn't-fit-all as we each use very different methods and styles … ranging from lots of words and talking stuffed animals (Red) to bullet points and racing flags (Black).
When Red learned that June was Effective Communications Month, she had to laugh, as the first thought that popped into her head was,
Oh, Black will have a field day with this given my tendency to blah-blah-blah. Plus, I don't know how many times she's told me that whatever point I'm trying to make often gets lost in my "sea of words". Of course, when she's told me this in person, I get the added emphasis of seeing her roll her eyes. At least, it's not what I call "The Look", which is a step beyond the rolling of her eyes when you can only imagine what she's thinking, but you know it's not good. But, I digress, which, I guess, is part of my communication "challenge".
The fact Red's warm and fuzzy, and likes to couch her words (whether spoken or written) so as not to hurt anyone's feelings, and to provide full explanations to avoid misunderstanding, is a good thing but is still only half the equation. Communication requires both the sending – and the receiving – of a message. But if the other party isn't listening, it falls on … well, deaf ears. Which often means you repeat yourself (oh, and we all know how our tone of voice changes when we're saying something for the millionth time), and although it may initially have been said with good intentions, ends up being seen as nagging.
Black, on the other hand, has never been accused of being quiet or shy, and given her extremely pragmatic business-like personality, has a much more direct communication style. Some of which Red recognizes can be useful,
I've often said that you write, talk, and probably even dream in bullet points. And while I might think of them as "abrupt" at times, there's no question that they provide a very clear and succinct way of communicating. Which is why I preface some of my longer emails that cover lots of topics and explanations, with, "I'm borrowing some of Black's beloved bullet points …"
So, what's the most effective method? Well, you can spend hours on the internet reading countless articles about the benefits of effective communications, the various types of communications (not everything is verbal and written – think about things like body language and facial expressions), and ways to improve communication skills, but Black tends to look at things slightly backward …
The reality is that we each have our own style of communicating, but we need to remember that communication is a two-way street, and the objective is connecting with other people, and sharing thoughts and ideas. Sometimes the best way to get our point across is to work backward and think how the other person will receive what we want to express. And then listening, truly listening, to their feedback.
Today’s turbulent times for Jews may overshadow the celebration of the Jewish New Year, one of the holiest of the Jewish holidays. Yet, ironically, we feel it should strengthen its significance, as the holiday is a time for reflection on the past and hope for the future.
If you think today’s politics are ugly … let’s talk about a man who named himself “dictator for life” of the Roman empire, and is then assassinated by a group of senators, including his best friend. (However, there’s a “pretty” part – Cleopatra was his mistress.) Food trivia and leadership lessons aside, the fact July is named after him is the perfect excuse to rerun one of Red’s favorite Banter Bites …
Quick! If someone says "Julius Caesar," what comes to mind?
BANTER BITE BACKSTORY: Almost everyone has heard of Julius Caesar, but how many of us really know much about him, or at least that's what Red starts to wonder when she receives the usual flippant, but still accurate, reply from her sister, after feeling very proud that she knew that July was named after the famous Roman.
Which is what got Red to realize, much to her surprise (shock, if truth be told), that even as a straight-A student with a love of history, that when it came to Julius Caesar, a famous historical figure and possibly one of the greatest generals and statesmen of all time, she couldn't tell you dates or battles or anything "historical" associated with him.
Even as a theater major in college, she never read Shakespeare's "Julius Caesar," although she knew just enough about the play to know that it was where the fortune teller warned Caesar to "Beware the Ides of March." Instead, her knowledge of Caesar came from her love of movies.
My first, and probably my most enduring, memory is of a brilliant general who not only commanded armies as he conquered lands far from home but was a great statesman who was also involved with one of the world's most beautiful women. And while he was Julius Caesar and the woman was Cleopatra, to me, they'll always be Rex Harrison and Elizabeth Taylor in Cleopatra, a movie almost as controversial as the general himself.
And Black? Besides knowing that Caesar Salad was invented by a different Caesar, she appreciates Julius Caesar's leadership skills and way with words,
There is much we can learn about leadership from Julius Caesar, whether on the battlefield, in politics, or in business (start small, take risks, communicate well), including what ultimately led to his death (always consider worst-case scenarios, never get complacent or arrogant). Many of his quotes speak (pun intended) to his powerful way with words, and the ability to not only deliver a message but to inspire (and story tell), with my favorite being, "I came, I saw, I conquered."
We don’t know about you, but we hate bathing suit shopping. So, we can’t imagine what it must be like if you’re looking for a gender-fluid one. And why would anyone get their panties in a knot (as Black would say) if Target sells them? Or Pride-themed merchandise? But clearly, people did. Which makes us ask … why should Target have such a difficult time supporting their LGBTQ+ (there are variations of this acronym) customers? And, more importantly, why can’t we let people celebrate who they are without facing a backlash of prejudice and violence?!
Rainbows are beautiful and suggest something magical. But during Pride Month, they also become a symbol of love, support, and understanding for the LGBTQ community.
BANTER BITE BACKSTORY: Until yesterday, when Black explained it to her, Red, like many people, didn't realize that Pride Month evolved from a tragic event, the Stonewall Uprising, into both a tribute and a memorial before it became a worldwide celebration of the LGBTQ community.
In fact, Red believes that if she hadn't pursued a theater degree at college, she might have gone decades without getting to know someone that was gay. However, looking back, she's sure that she had high school classmates who would later be able to identify themselves as LGBTQ, but back then had to keep it a secret in fear of being bullied, ostracized, or possibly even disowned by their families.
I was a freshman at Wake Forest University, a Baptist school in North Carolina in 1980, so not someplace you would expect to find an outwardly gay person. However, I spent almost all of my time at the theater department, which is where I first met "Bryan." You couldn't help but become friends with him because he was so incredibly funny and talented. But there was something else about him, and although initially I couldn't quite put my finger on it, I soon realized that he was gay. I had grown up sheltered (that's an understatement) in a neighborhood that was almost exclusively Jews and Italians, and now was at a school that was even more "white bread" than that, but my only thought was, "Ok, cool, now I know a gay person."
Black, being five years older and having gone to school in New York City and then London, was more worldly than Red (that's not saying much), not to mention she tended to date much more than Red did.
I was at London Business School, and this was 1978, back when private clubs and discos (like Tramp's and Annabel's) were all the rage. One of the other Americans, Bob, a very handsome Black man, invited me to go clubbing with him. I got all dressed up for a night on the town, and the minute we walked into the first club, I felt like a kid in a candy store – it was filled with incredibly good-looking men, and I seemed to be one of the few women. The odds were in my favor. But then, the penny dropped, and I asked Bob if this was a gay club. It was, and I think it was his way of letting me know he was gay (or maybe he thought I already knew), but I thought it cruel. It was like being in that candy store, but being told you can look, but you cannot touch.
As Baby Boomers, our opinions and attitudes toward LGBTQ were influenced by our first encounters, so we saw them as people who merely had different sexual preferences. Full stop. Red's daughters, who are 18 and 22, laugh at the fact their mom and aunt can remember their "first time" as so many of their friends are LGBTQ. No big deal.
So, what can we each do to celebrate Pride Month and show our support? Of course, Red loves the idea of cooking, watching movies, and reading books, while Black knows there are many highly effective workplace activities. But what's most important is finding a way to commemorate and bring awareness to a population that includes our families, our friends, our neighbors, our communities.