Memory Lane

Life, Literacy, And The Pursuit Of …

Photograph of Jackie Aguilera courtesy of Jackie Aguilera


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I have a confession to make, which I’m sure will make you roll your eyes.


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Interesting caveat and probably true.


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Every time we meet with Jackie (Aguilera) from the Mayor’s Office of Adult Literacy and hear what she’s doing in the world of adult education, I feel like I’m back in school and having to take copious notes.


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I am more than happy to send you “homework assignments” as I come across relevant articles and research.


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Thanks, but no thanks. I’ll stick to taking notes. But that does explain why you’re so knowledgeable about literacy.


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But, reading information is very different from being at the forefront of literacy innovation. And, if we had never met Jackie, I never would have realized how literacy is more than the dictionary definition, and encompasses more than just reading and writing.

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But that alone is such a critical part of all of our lives and can make the difference between struggling and success. Although I never stopped to think about any of that before we met Jackie.

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The funny thing is we first met her because of financial literacy.

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Yes, and I remember wondering why you decided we should go to a Houston Money Week meeting. And while our book was approved as a financial literacy textbook by the (Texas) State Board of Education, I still didn’t think we were qualified to talk about the topic.

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But, we did go. And, we met Jackie.

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That’s something I’ll never forget. I remember I let you do the talking when “newbies” had to introduce themselves, or I’d have talked their ears off. After the meeting, this confident but very approachable woman came striding across the room, extended her hand to me, and introduced herself. At the time, she was Literacy Coordinator at EastSide University.

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All I remember was her energy, commitment, and passion for financial literacy. Not usually a topic discussed with such enthusiasm.

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There’s an understatement. And not only did it take me by surprise, but I hate to admit it, it was contagious. Especially once we started working with her.

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Another confession?

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Maybe. Looking back, I still shake my head in amazement at the incredibly creative ways she made personal finance, typically such a “boring” topic, come alive. And how she used outside-the-box approaches to making learning relevant.

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And, fun. I still cannot believe she was able to turn something as basic as one of our bookmarks into an hour-long interactive class – using it to not only get conversation going, but to introduce critical life skills.


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I can’t believe how she incorporates our animated “teasers” into her literacy presentations. Using them to make a point in a light-hearted and fun way. Even if it points out how I was a poster child for not being “literate” when it comes to an assortment of life topics.


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I dislike the term “literacy” because it makes people feel like they are “illiterate” when they do not know something. In reality, they may never have been exposed to the information or given an opportunity to learn it.


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I can tell you first-hand that initially I felt stupid, until you pointed out I was merely sheltered. But that’s given me so much more empathy when I think of other people in the same position I once was.


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Which is why she had us do an assortment of “ConversationStarters” for various literacy topics that she uses – ranging from where this all started – financial literacy – to digital literacy, health literacy, and even news literacy and environmental literacy. To make the topics accessible in a non-threatening way.


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All I know is that she made me realize that literacy impacts every aspect of our lives. And it has an amazing ripple effect as it then lets us share our knowledge with our families.


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You forgot to mention that Jackie made us aware of National Literacy Month, although I am not sure it highlights the full extent of the concept of literacy. But, anything that raises awareness is important.


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I know it’s changed my life in many ways. And not only in terms of Red & Black, although being able to help her, albeit in a small way, help give people the desire, the confidence, the motivation, to learn is something I’ll always be grateful to Jackie for.


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Since we are strolling down memory lane, I cannot believe you did not mention how working with Jackie all these years has led to a deep respect for her and the friendship that has developed.


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So, are you going to confess that you can be warm and fuzzy?


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Never. I was merely stating facts.
Underlying photo by Charles Forerunner on Unsplash

Imagine combining the wisdom and experience of older people with the energy and enthusiasm of younger people. And what better time than during September, which is Intergeneration Month. The need and impact of bridging generational divides is even greater today than when we first published the story below (and Encore.org has changed its name to CoGenerate to give equal billing to all generations).

It's funny how one thing can remind you of another thing, sometimes in an obvious way, other times in a "train of thought" (or what Black calls "connect the dots") way. And in our case, that "train" has two passengers.

It began with Red reading a Texas Monthly article about younger tech-savvy people helping older lower-tech people schedule COVID-19 vaccines. Touched by the story, Red mentioned it to Black, who immediately thought of a recent email she'd received from Encore.org about a 31-year-old man living in Hawaii using technology during the isolation of the pandemic to befriend a 60-year-old woman living in Texas. We started talking about the power of one generation helping another, which led to our Banter Bite, Young + Old = Solutions.

Our conversation then detoured (as they often do), and we started reminiscing about the profile Encore published about us. It's not only one of our favorite pieces, but one we share with others as it explains, in an entertaining yet concise way, our highly improbable journey into the world of education (and criminal justice). A journey that we now looked at from a slightly different perspective, or at least Red did …

Looking back, the journey of Red & Black is proof that the experiences and lessons learned by one generation can be shared with others. When Black first created our business plan, she saw us as a "Disney for baby boomer women" because we're baby boomer women. The plan also included younger women (and men) as target audiences, but Black admits that was more "marketing" than actual expectations. Obviously, she was wrong. But there was no way to know we'd have such an unexpected impact (and ripple effect) on so many demographics, from middle school students to senior citizens.

And that's how one article led us to the memory of another article, with a few stops – and important lessons – along the way.

P.S. – For anyone "older" (that's a relative term, but we'll use 60-years-old as Red enjoys the fact she's "under" while her older sister is "over" that threshold), who's looking for a second-act (an "encore") with purpose we suggest you check out Encore.org.

Photograph of Jackie Aguilera courtesy of Jackie Aguilera

Every time we meet with Jackie Aguilera, we’re still in awe of her expertise and experience in adult education. She continues to bring creativity and passion to her students, while also raising awareness that literacy is about so much more than reading and writing. September is National Literacy Month, so we’re re-running this post because it’s even more relevant today than when it was first written.

Although we have an update: Jackie’s no longer with the Mayor’s Office of Adult Literacy, but given the high demand for her expertise, we wonder if she’s going to take a position with another entity or share her knowledge as a consultant. Regardless, we know she’ll remain a bright light in the world of adult education.



red headred headassets.rebelmouse.io

I have a confession to make, which I’m sure will make you roll your eyes.


Black's HeadBlackassets.rebelmouse.io

Interesting caveat and probably true.


red headred headassets.rebelmouse.io

Every time we meet with Jackie (Aguilera) from the Mayor’s Office of Adult Literacy and hear what she’s doing in the world of adult education, I feel like I’m back in school and having to take copious notes.


Black's HeadBlackassets.rebelmouse.io

I am more than happy to send you “homework assignments” as I come across relevant articles and research.


red headred headassets.rebelmouse.io

Thanks, but no thanks. I’ll stick to taking notes. But that does explain why you’re so knowledgeable about literacy.


Black assets.rebelmouse.io

But, reading information is very different from being at the forefront of literacy innovation. And, if we had never met Jackie, I never would have realized how literacy is more than the dictionary definition, and encompasses more than just reading and writing.
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Image by TrendObjects for iStock

Red isn’t sure that her extreme fear of driving when there’s a risk of high water qualifies as PTSD (and it all started with Black – scroll down for that story!), but she does understand how debilitating it can be (regardless of what triggers it).

What’s interesting is Black picks on Red for many things (that’s part of the job description of a big sister), but not about this because – getting past the stigma of PTSD is tough enough. It’s why National PTSD Awareness Month is so important – not only for those who have PTSD, but for everyone.



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I love the new The Eyewall newsletter that keeps an eye (pun intended) on tropical activity in the Atlantic Ocean, Caribbean Sea, and Gulf of Mexico.


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You definitely watch the weather more than I do. But, I know that is because you have an extreme “fear” (or however you want to describe it) of driving in heavy rain and potentially facing road flooding.


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Borderline terror. Thanks to you.


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Me? I thought I was the one who taught you what to do when encountering high water.
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