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What Are Soft Skills?

When Red first heard the phrase "soft skills" she didn't know what it meant. So, Black explained that it was a term used to describe essential skills, such as critical thinking and problem solving, communications, and conflict management (vs."hard skills" which refer to tangible and technical skills). Black then mentioned that the Texas Education Agency (TEA) often refers to them as "21st Century Skills" – sarcastically adding how she's old enough to remember they were important in the 20th Century, too.

The soft skill topics list below are important for students ranging from middle school to adult education, as well as all employees. That's why we included them in ALL of our Career and Technical Education curricula. What's more, unlike more traditional curricula, they've been developed to allow students to see the relevancy of each topic and how these skills are transferable – between their personal lives and the workforce, and from industry-to-industry.

But don't believe us, check out a few samples! We've linked the high school versions of Money & Math, Motivational Interviewing (Red's favorite because of the worksheet), and Teamwork and hope they'll give you a better feel for our approach.

  1. Introduction Of Red & Black … And Life's Detours
  2. Appearances
  3. Career Opportunities
  4. Communications
  5. Conflict Management
  6. Constructive Feedback
  7. Critical Thinking & Problem Solving
  8. Diversity
  9. Education
  10. Employability Skills
  11. Intellectual Property
  12. Interpersonal Studies
  13. Leadership
  14. Money & Math
  15. Motivational Interviewing
  16. Negotiating
  17. Policies & Procedures
  18. Project Management
  19. Relationships
  20. Resume & Professional Portfolio
  21. Rights Of Employees & Responsibilities Of Employers
  22. Safety
  23. Teamwork
  24. Technology
  25. Values & Priorities
  26. Vocabulary
Design by Sawyer Pennington

Our banter may start with two sisters, but it’s getting families, friends, and even classrooms talking.

October is Health Literacy Month, and if you've ever struggled to understand medical terminology, figure out what health information to trust, or weigh the risks and benefits of treatment options, you already know why health literacy matters.

Each of us approaches health information very differently, but as you'll discover, even Black, who enjoys statistics and research, finds navigating healthcare complicated. And Red? Just thinking about it can give her a headache!



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As a mom, over the years, I've had to become familiar with various children's health issues and basic healthcare (and don't get me started on health insurance). But whenever it was something more than the common cold or flu, a stomach ache, or the usual scrapes and bruises, I felt like I was back in school. And between the terminology and trying to understand how the body works, I often felt like I needed a nursing degree. Not to mention, there's so much information on the internet, it can be overwhelming as well as confusing and sometimes scary.

Over the years, I've also had to deal with my aging parents' more serious health issues, and I've lost count of the pages of notes I've taken and questions I've asked. Or the conversations discussing risks vs. benefits that I've had with medical professionals and my sister. (I'm glad Black finds statistics "fun" and can look at them unemotionally because they give me a headache.)


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Until recently, I had never heard the term "health literacy," and when I first did, I initially thought about general literacy skills such as the ability to read and understand numbers. Skills that are essential if you are sick and need health information and services, but also impact health decisions that should be simple, like filling out forms, taking over-the-counter drugs (aspirin, cold and flu remedies, etc.), and learning about the things we should (or should not) do to live a healthier life and reduce the chances of serious illness.

But then, I thought about how anytime I had to deal with a health issue, especially ones that could potentially be serious, it was a tedious, complicated, and technical challenge. And, at the risk of sounding arrogant, I like to consider myself well-read, pragmatic, and comfortable with numbers and research documents. In other words, although it impacts some people more than others, the issue of "health literacy" affects us all. (And, that does not even address what it does to the cost of healthcare.)

THE CONVERSATION STARTERS

  • Before now, have you ever thought about "health literacy"? How would you describe it? What impact does it have on your life? How can it impact your ability to be successful in the workplace?
  • Why do health and healthcare topics seem so daunting?
  • Does health literacy only impact you when you are facing health issues? Why or why not?
  • Have you ever had a medical situation or condition that required you to learn more about it? Where did you seek information? Did you have any problems learning about it?
P.S. – You might be interested in our Conversation Starters for Financial Literacy and Digital Literacy.
Photo by Aneese on iStock

October is Bat Appreciation Month, and while most people associate bats with Halloween, they remind Red of something very different and far more important: her daughter, Natasha, a memorable trip to Austin, and a surprising decision by Black.

What started with thousands of bats flying out from under Austin's Congress Avenue Bridge eventually led to Natasha and Black getting their first — and matching tattoos. Of a bat. (Yes, Black has a tattoo!) It's a family story about memories, unexpected connections, and how something as unusual as bats can become surprisingly meaningful.


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Thanks for sending me Natasha's Austin-inspired business plan. But while I know that's her future, I can't help but think about the first time I took her to Austin.


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All I remember is that it was love at first sight.


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It was on our way home from taking Sawyer to camp, and I told her we were making a slight "detour". She was so excited when I pulled up to the hotel, as she's always loved hotels. But that night, as we walked onto Congress Avenue Bridge and saw thousands and thousands of bats fly out into the sunset, she was mesmerized and "in love".
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