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What Are Soft Skills?

When Red first heard the phrase "soft skills" she didn't know what it meant. So, Black explained that it was a term used to describe essential skills, such as critical thinking and problem solving, communications, and conflict management (vs."hard skills" which refer to tangible and technical skills). Black then mentioned that the Texas Education Agency (TEA) often refers to them as "21st Century Skills" – sarcastically adding how she's old enough to remember they were important in the 20th Century, too.

The soft skill topics list below are important for students ranging from middle school to adult education, as well as all employees. That's why we included them in ALL of our Career and Technical Education curricula. What's more, unlike more traditional curricula, they've been developed to allow students to see the relevancy of each topic and how these skills are transferable – between their personal lives and the workforce, and from industry-to-industry.

But don't believe us, check out a few samples! We've linked the high school versions of Money & Math, Motivational Interviewing (Red's favorite because of the worksheet), and Teamwork and hope they'll give you a better feel for our approach.

  1. Introduction Of Red & Black … And Life's Detours
  2. Appearances
  3. Career Opportunities
  4. Communications
  5. Conflict Management
  6. Constructive Feedback
  7. Critical Thinking & Problem Solving
  8. Diversity
  9. Education
  10. Employability Skills
  11. Intellectual Property
  12. Interpersonal Studies
  13. Leadership
  14. Money & Math
  15. Motivational Interviewing
  16. Negotiating
  17. Policies & Procedures
  18. Project Management
  19. Relationships
  20. Resume & Professional Portfolio
  21. Rights Of Employees & Responsibilities Of Employers
  22. Safety
  23. Teamwork
  24. Technology
  25. Values & Priorities
  26. Vocabulary
From back flap of our book, “What I Learned About Life When My Husband Got Fired!” Photograph by Fletcher Benton

Long before we had an ABOUT page, readers met Black through the back flap of our bestselling book, What I Learned About Life When My Husband Got Fired!and Got Fired! But a lot has happened since Neiman Marcus launched our book, including countless Red & Black adventures and detours.

Surprisingly, little about Black has changed.

WHAT WE SAID THEN

Black picked the photo, and our book editor summarized Black in about 80 words:

Black is all business. With an MBA in international Finance, she retired before she was 40 from a successful career in the oil and gas industry. She has been involved with The Make-A-Wish Foundation for over 20 years and has raised over $1 million. But without a day job, her life did not provide enough excitement and challenge, so she began racing cars. Black, the ultimate pragmatic, lives in Houston where she approaches everything with high-speed intensity and determination.

WHAT WE DIDN’T KNOW THEN …

We knew Black was all business. We didn’t know that, instead of becoming the basis of a sitcom, our book would take us into the world of education … and then criminal justice.

We knew racing would always be part of Black’s story. We didn’t know that her experiences racing Porsches and Ferraris would inspire countless car and racing analogies about navigating life.

We knew Make-A-Wish mattered to her. We probably should have known that she would still be involved decades later, and that the amount she has raised would continue to grow (it’s now approaching $2 million).

And we described Black as “the ultimate pragmatic.” Well, no update required.

AND THERE’S A STORY BEHIND THE PHOTO …

We have no shortage of stories, so it shouldn’t be a surprise that this isn’t just an ordinary photo. It was taken by artist and sculptor Fletcher Benton in 2003, when he came to cheer Black on during the Ferrari Challenge races at Infineon Raceway in Sonoma, California.

So, how did an internationally recognized artist end up at one of Black’s races? Although neither of them knew it at the time, years earlier, Fletcher and Black had both been racing at the same Porsche event. But they didn’t actually meet until Black started collecting art and spotted his race car at his studio.

And that may be the real story behind the photo — how so many seemingly separate parts of Black’s life have ended up connecting.

A lot has changed since 2009. Black being Black isn’t one of those things.

Design by Sawyer Pennington

Cartoon says it all ....

From back flap of our book, “What I Learned About Life When My Husband Got Fired!” Photographer unknown.

Long before we had an ABOUT page, readers met Red not only through the back flap of our bestselling book, What I Learned About Life When My Husband Got Fired!, but because her crisis was the book’s title! But a lot has happened since Black turned her crisis into a book — a brand — a business. Including a lot of growing up.

And Red? Still warm and fuzzy. Just a lot less sheltered.

WHAT WE SAID THEN

When we started working on the book, Red couldn’t find a photo of her and the girls, so they posed for one in the fall of 2004. Later, our book editor captured Red this way:

After getting a degree in Theater Arts, Red moved back in with her parents until she married an outgoing Englishman and followed his career around the globe. Now she lives in Sugar Land, a suburban city on the outskirts of Houston, Texas. Red is a warm and fuzzy mom whose life revolves around her two red-headed girls. With Red, it's all about the feelings.

WHAT WE DIDN’T KNOW THEN …

We knew Red was used to letting others take the lead. We didn’t know that once she took control, she’d discover how much she was capable of.

We knew her life revolved around her two red-headed girls. We didn’t know how much growing up was still ahead — for them and for Red.

We knew Red had learned a lot when her husband got fired. We probably should have known she’d want to use what she learned to help others.

And we described Red as “warm and fuzzy” and “all about the feelings. ”Still true. She’s just learned that sometimes warm and fuzzy isn’t enough.

AND THERE’S A STORY BEHIND THE PHOTO …

What makes this seemingly ordinary photo remarkable? Red’s in front of the camera!

She was almost always the one behind the camera, so when we needed a photo of her for the book, it had to be staged. In fact, she’s not even sure who took the photo.

At the time, it was simply a photo we needed. Looking at it now, it’s more than that. It captured Red in the middle of the life she’d always dreamed about — and when her girls were still young and being their mom was the center of her world.

She knew they would grow up. She just didn’t know how quickly that picture would become a memory.

A lot has changed since that photo was taken. Including Red.