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What Are Soft Skills?

When Red first heard the phrase "soft skills" she didn't know what it meant. So, Black explained that it was a term used to describe essential skills, such as critical thinking and problem solving, communications, and conflict management (vs."hard skills" which refer to tangible and technical skills). Black then mentioned that the Texas Education Agency (TEA) often refers to them as "21st Century Skills" – sarcastically adding how she's old enough to remember they were important in the 20th Century, too.

The soft skill topics list below are important for students ranging from middle school to adult education, as well as all employees. That's why we included them in ALL of our Career and Technical Education curricula. What's more, unlike more traditional curricula, they've been developed to allow students to see the relevancy of each topic and how these skills are transferable – between their personal lives and the workforce, and from industry-to-industry.

But don't believe us, check out a few samples! We've linked the high school versions of Money & Math, Motivational Interviewing (Red's favorite because of the worksheet), and Teamwork and hope they'll give you a better feel for our approach.

  1. Introduction Of Red & Black … And Life's Detours
  2. Appearances
  3. Career Opportunities
  4. Communications
  5. Conflict Management
  6. Constructive Feedback
  7. Critical Thinking & Problem Solving
  8. Diversity
  9. Education
  10. Employability Skills
  11. Intellectual Property
  12. Interpersonal Studies
  13. Leadership
  14. Money & Math
  15. Motivational Interviewing
  16. Negotiating
  17. Policies & Procedures
  18. Project Management
  19. Relationships
  20. Resume & Professional Portfolio
  21. Rights Of Employees & Responsibilities Of Employers
  22. Safety
  23. Teamwork
  24. Technology
  25. Values & Priorities
  26. Vocabulary

FULL QUESTION: Asking Again: I love how Red & Black is run by two sisters. Is one of you “the boss”?

We thought this would be the perfect question to rerun on National Boss’s Day. Why? Well, we think the responses below say it all …



Red's Head assets.rebelmouse.io

Oh yes, definitely! Without question, that would be Black. In fact, on more than one occasion, I've been known to refer to her as The Boss (and I'm not talking about Bruce Springsteen). It's usually me kidding around and saying something along the lines of "I'll have to check with The Boss." (Even my daughters have heard me refer to their aunt that way, and they've never questioned me, so there must be some agreement, at least in my family, about who's the boss.)

To a great extent, it may be because if you were to compare our bios, I don't think my background as a mom prepared me to be a businesswoman, although Black has tried to convince me otherwise. On the other hand, Black's bio makes it painfully obvious she's "all business" so better suited to be "the boss."


Black's Head Black assets.rebelmouse.io


It depends on how you define "boss." If you are referring to who owns more of the company, I hold 1% more than Red, which technically means I have more"authority". And, I will admit that as the older sister, I have more practice being bossy (especially as she has always tried to avoid conflict), but when it comes to business, I value teamwork. Red has a perspective and background very different than mine (that is an understatement!), but the key is acknowledging that – and learning from one another in order to make the best business decisions.

The bottom line is there would be no Red & Black … without Red or without Black. It is truly a partnership.

This series of animated videos was developed for The Greater Houston Partnership's UpSkill Houston initiative. They're updating their website, but due to popular demand for these videos, we're making them (and the associated copy) available on our site:

Soft skills are key to successful careers.

Certain technical skills may be required for specific careers or in particular industries. But there are other skills that are necessary regardless of industry, career or work setting. They’re becoming more important as technology evolves and changes the way people work. These skills are called soft skills and knowing how to recognize and demonstrate them is crucial.

UpSkill Houston and Red & Black have partnered to highlight many of the soft skills that are key to career success, all of which are transferable between industries, as well as in your personal life. Learn what these skills are, how you can develop them, and how to apply them in career settings.

  • WHAT ARE SOFT SKILLS? Employability Skills. 21st Century Skills. Life Skills. Whatever you call them, skills such as problem solving, gratitude and communication are the skills employers continually look for in employees.
  • COMMUNICATION SKILLS: Communication affects almost everything and everyone. But do you know what communication really means?
  • CREATIVE THINKING: Think creativity only applies to areas like writing, music and art? See where creativity really fits within a business, organization or team.
  • CRITICAL THINKING: What exactly is critical thinking? Learn how developing critical thinking skills can help you progress in your career.
  • GRATITUDE & APPRECIATION: You might not think expressing gratitude and appreciation are skills that apply in business. But they are skills that can actually drive business success.
  • GROWTH MINDSET: The world — and the workplace — are rapidly changing. See what it means to have a growth mindset, and why employers value it.
  • PERSONAL FINANCE: See how learning to manage your personal money can affect your performance at work and, by extension, the performance of your workplace as a whole.
  • PROBLEM SOLVING: Problem solving means more than just addressing a challenge after it occurs. Learn what else it means and why employers value problem solvers.
  • RESEARCH & ANALYTICAL SKILLS: It is more than surfing the internet. Finding accurate and credible information that you can analyze and summarize are highly valuable skills in many jobs and occupations.
  • RESUME WRITING: Companies hire people to satisfy a need or help solve a problem, and a resume is a place to highlight the relevant skills you have that meet that need or solve that problem. Learn what to focus on when writing your resume.
  • SAFETY MINDSET: Working safely is important regardless of your work environment. Learn why having a safety mindset benefits you, your employer and those around you.
  • SILO BUSTING: Many companies operate multiple departments, divisions or groups, which may not always collaborate or work together. Learn what it means to break a “silo” in a work setting and how doing it can improve the workflow around you.
  • TEAMWORK: Being able to work on a team is as important in a work setting as it is while playing sports. See what skills can help move a project forward and drive success.
Underlying photo by Alleko on iStock

What’s so funny about the holiest day in Judaism, Yom Kippur, the “Day of Atonement”? A day where you fast as a way to help you deeply reflect on your past year, asking forgiveness, and then promising to do better.

Well, technically, nothing is funny about the holiday, but every time we think of this speaking engagement, it makes us laugh (as it did our audience) …



Red's Headassets.rebelmouse.io

I know that Yom Kippur isn't exactly known as one of the "fun" Jewish holidays, but every year, I can't help but laugh at what's easily my number one Yom Kippur memory.


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That is what makes memories … memorable. And, finding something to laugh at on Yom Kippur, the Day of Atonement, which is probably the most important and solemn Jewish holiday, would be memorable.


Red's Headassets.rebelmouse.io

I can't believe you're not even curious what it is!?
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