Words & Banter

Thank You For The Thank You

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I just had a very interesting call with the woman from Alarm Masters.


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Is this one of your usual vents, or do I actually need to pay attention?


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Actually, neither. My home alarm system's siren went off in the middle of the night and scared us all to death. Luckily, it was just a malfunction, so I called them as soon as they opened to see if they could send someone out. And less than two hours later they had a repairman at my door!


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And, you are telling me this … why?


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Because after he left, I called their office to thank them for getting someone out so quickly. They always provide great service, but this was exceptional.


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I bet that shocked them. People typically call businesses to complain – not to compliment.


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Exactly. I could tell that she was very surprised which quickly turned into being appreciative. It was such a small thing on my part, but I think it made a difference in her day.


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And, will probably create a lasting memory. As will this call, as I am used to you calling me to vent – not compliment. Now, is there anything else you need to tell me? Or, can I get back to work?


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No, that's it. But I guess I could thank you for listening.


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No, save that "thank you" for someone who would appreciate it.
Design by Sawyer Pennington, Underlying photo by Ye Jinghan on Unsplash

We’ve all wanted a “second chance” at some point in our lives. A “do-over” for a mistake we made, a bad decision, or something that didn’t work out well. An opportunity to show (to ourselves and to others) that we learned our lesson.

Now imagine that second chance being life-changing. For many people who’ve found themselves on the wrong side of the law, a second chance might be all they need to turn their lives around. Which is why April was designated Second Chance Month and why we’re rerunning what changed Red’s perspective on second chances …



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I had no idea that April was “Second Chance Month” until you sent me the official proclamation. I find it interesting that in the midst of juggling our usual million and one Red & Black things, your interest in criminal justice, which I know you consider a “passion project”, is as strong as ever, maybe even stronger.


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It is not intentional, sometimes “ passion projects” find you. And, when you least expect it.


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Or where you least expect it! Only you would take a “field trip” to a men’s prison.


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I will not get on my soapbox about how our education system contributes to the criminal justice problem. I will never forget a friend of mine who was formerly incarcerated telling me, “Rehabilitating people makes the assumption they were habilitated in the first place.”


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When you stop and think about that statement, it’s pretty powerful! But I have to smile as once upon a time you, and I, used words like “offenders” and “prisoners” until we learned how our choice of words could be dehumanizing .


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Says the woman who once believed in the idea of “lock ’em up and throw away the key”.
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Image by filipefrazao on iStock

When you think of cancer, do you think that’s something only older people need to worry about?

Well, you’d be wrong because it’s alarming how many people under 50 are getting cancer. (Think Catherine, Princess of Wales.) And while the exact causes remain under investigation, what we do know is that early detection through cancer screenings is crucial.

It should be a priority for all of us (men and women) – and not only during Cancer Prevention Month but year-round.



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I know that cancer isn’t the “death sentence” it used to be when we were growing up, but it’s still a very scary word. Especially if it’s heard “close to home”.


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When we were young, the word was rarely said. And if it was, it was whispered or referred to as the “ c-word.”


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Kind of like when I had my two miscarriages. No one wanted even to acknowledge, let alone talk about, them. Which made it all the more difficult to get through it, although intellectually, I knew it was not uncommon.


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Unfortunately, neither is cancer. It is the second-leading cause of death in the world, surpassed only by heart disease. But, at least, it is no longer a taboo subject.


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Please don’t make this about numbers. It’s about people. Which you should know. I’m sure you remember when Daddy was diagnosed with parotid gland cancer , which luckily was treatable. And I’ve had skin cancer, although I was very fortunate, it was caught early and easily treated.
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Black “flipped” Rendering by porcorex on iStock

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I know you don’t celebrate holidays, so I’m not going to ask you if you have any plans for Valentine’s Day, but you do know that February’s American Heart Month, right?


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Of course. Which means the American Heart Association’s “ Go Red” campaign is in full force. And, they are not talking about you. It is because heart disease is the leading cause of death – for both men and women.


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Don’t you find it ironic that Valentine’s Day – a “fun” holiday about letting people you love and care about know that you’re thinking of them … a holiday filled with Hallmark cards, squishy teddy bears, chocolate hearts – falls in the middle of such a “serious” month-long awareness campaign?
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